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Retail Industry
Attract and retain customers with high-impact, interactive communications.

Why do retailers outsource to Xpedite? Our electronic delivery solutions include innovative features especially designed to attract and retain customers, track promotions and sales events, reward buyers, and reduce administrative costs. As a leader in high-volume multimedia messaging, we have the ability to handle diverse customer databases across multiple delivery platforms, including email, fax and voice messaging.

Rapid, Cost-Efficient Implementation
Xpedite integrates a solution to handle distribution of promotions, corporate communications, customer satisfaction surveys and bills to any number of individual databases. There is no need to purchase software, no capital expense, no cost for database storage.

Use Xpedite to Handle:

Sales & Marketing
  •   Product/Sales Promotions
  •   Customer Database Building, Updating and Maintenance
  •   Customer Surveys
  •   Newsletters
  •   Order Confirmations
Automated Invoice Management
  •   Customer Billing
  •   Membership Renewals
  •   Late Payment Notification
Corporate Communications
  •   Merchandise Updates/Price Changes
  •   Store Policy Directives

Competitive Marketing Strategies
Email promotions reach thousands of customers individually, simultaneously — with significant benefits over postal mail. Delivery is reliable and emails include eye-catching graphics with embedded links to connect potential buyers instantly to special offers on Web sites. Innovative customer acquisition and retention programs, such as "click-through" tracking, "send-to-a-friend" forwarding and order confirmations boost value.

Xpedite's Multimedia Messaging Solutions Help Retailers:

  • Attract customers with special offers
  • Increase participation in club membership
  • Reduce marketing costs over postal mailing
  • Achieve rapid database growth
  • Maintain "clean" customer lists
  • Increase web site traffic
  • Raise "click through" and purchase frequency rates
  • Shorten billing cycle with e-invoicing
  • Speed delivery of order confirmations
  • Communicate effectively with stores and personnel
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