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PSCU FINANCIAL SERVICES OFFERING PTEK’S
XPEDITE UNIT’S MULTIMODAL COMMUNICATION SOLUTIONS TO 500 CREDIT UNION
MEMBERS Nation’s Largest Credit
Service Organization to Offer Xpedite’s Collections and
eStatement/eInvoicing Solutions
ATLANTA, February xx, 2004 – Ptek Holdings, Inc. (NASDAQ: PTEK; www.ptek.com),
a leading provider of innovative business communications services, and its
Xpedite business unit (www.xpedite.com), today announced that the nation’s
largest credit union service organization, PSCU Financial Services, will be
offering Xpedite’s interactive Alert/Notification and Collections Solutions,
enabled by Xpedite’s voiceREACH® platform, in addition to Xpedite’s
eStatement/eInvoicing Solution, as an extension of their customer outreach
services.
PSCU Financial Services provides a broad array of cost-effective, high
quality financial services that include credit, debit, ATM and contact center
solutions, along with Internet-based services, to its 500 plus member credit
unions and over 8 million cardholder accounts across the nation. The
agreement between Xpedite and PSCU Financial Services enables member credit
unions to leverage multiple communication channels and methods in order to
communicate with their customers through personalized, and secure, voice messages
and emails with information such as credit card billing, PIN number activation
and late payment notifications.
“We’ve had great success with Xpedite as a communications partner since 1998.
Their solution suite is ideally suited for helping our credit unions more
efficiently reach out to their membership to deliver high value, high-volume
content like voice messages informing of late payments, credit statements and
newsletters,” said Jim Major, PSCU Financial Services Director of Communications
for Emerging Services.
“The decision by PSCU Financial Services to offer several of our solutions to
its credit union members demonstrates the value and breadth Xpedite provides to
the financial services industry,” said Lee Provow, President of Xpedite.
“Xpedite provides enhanced communications services that allow credit unions to
achieve faster responses and improved customer service, while minimizing
expenditures that are usually associated with customer outreach.”
“Our solutions are designed to deliver valuable content to the desired audience
in the most efficient and cost-effective manner possible,” said Boland T. Jones,
Founder, Chairman and CEO of Ptek Holdings, Inc. “It is our goal to continue to
deliver superior, cost-effective business communications solutions that meet and
exceed the requirements of our customers, and we’re pleased to extend our
relationship with PSCU Financial Services.”
About PSCU Financial Services
PSCU Financial Services is the nation's largest Credit Union Service Organization
(CUSO). As a non-profit cooperative, the company is owned by more than 500 member
credit unions representing over 8 million cardholder accounts across the nation.
PSCU Financial Services maintains its headquarters and Eastern operations center
in St. Petersburg, Florida. The company is supported by a West Coast operations
center based in Phoenix, Arizona.
Established in 1977, the company provides a broad array of cost-effective,
high quality financial services that include credit, debit, ATM, bill payment
and contact center solutions. PSCU Financial Services uniquely offers its members
a full range of processing options, any combination from full service to in-house
pass through processing for credit, debit and ATM transactions. As the leader in
the credit union industry, the company offers gateway access to national and
regional networks. It also provides full function ATM terminal driving services.
For more information and product demonstrations, visit the company's Web site
at www.pscufs.com.
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