PEAPOD, THE NATION’S LARGEST ONLINE GROCER AND DELIVERY SERVICE, CHOOSES XPEDITE TO ALERT CUSTOMERS TO DELIVERY INTERRUPTIONS CAUSED BY SEVERE WEATHER
Innovative voiceREACH® Alert & Notification Solution Provides Added Value for Xpedite Customers

ATLANTA, January xx, 2004 – Xpedite (www.xpedite.com), a worldwide leader in electronic messaging and a business unit of Ptek Holdings, Inc. (NASDAQ: PTEK; www.ptek.com), today announced that leading Internet grocer, Peapod, Inc., is using its interactive Alert/Notification Solution, enabled by Xpedite’s voiceREACH® platform, to deliver personalized voice messages to its customers with information regarding delivery and service interruptions as part of its Disaster Recovery Program.

Peapod is the nation’s leading online grocer and delivery service, with customers in five metropolitan markets: Chicago, Boston, Southern Connecticut/Westchester County, N.Y., Washington, D.C. and Long Island, N.Y. Peapod utilizes Xpedite’s Alert/Notification Solution, which enables the company to automatically send thousands of messages simultaneously, resulting in personalized voice messages that are delivered to its customers. This time-sensitive information alerts customers to potential delivery delays or updates due to bad weather or dangerous road conditions, and directs them to Peapod’s Web site for further updates. Additionally, using Xpedite helps Peapod maintain high levels of customer service without incremental operational costs.

“Our ability to ensure timely delivery is of paramount importance to maintaining quality and freshness of our grocery products for our customers. During recent snowstorms in the Northeast, Xpedite’s Notification Solution allowed us to contact our entire East Coast-affected customer base within minutes, advising them of potential delays,” said Andrea Beedon, Director of Customer Care for Peapod. “The scalability of Xpedite’s Alert/Notification Solution makes it the obvious choice as a means of rapidly communicating with our entire base of customers and a real added benefit for our company.”

“Xpedite’s Alert/Notification solution offers customers a simple, low-cost tool to communicate with their constituents quickly and without adding additional capital expense,” said Lee Provow, President of Xpedite. “We’re proud to see customers use our services in such innovative and meaningful ways, as it is in keeping with our mission to help companies like Peapod meet their business objectives.”