Get Tips & News
Sign up to receive valuable multimedia messaging tips, newsletters and important announcements.

Press Release

XPEDITE PROVIDES XEROX WITH NEW MESSAGING CAPABILITIES TO IMPROVE ASSET MANAGEMENT
Xerox's Houston Facility Expands Long-Term Relationship with Xpedite

EATONTOWN, N.J. (July 25, 2001) - Xpedite (www.xpedite.com), a global leader in multimedia messaging and a business unit of Ptek Holdings, Inc. (NASDAQ: PTEK; www.ptek.com), today announced it is expanding its relationship with Xerox Corporation's Asset Management Operations group to help manage Xerox's large corporate customers' fleets of leased copiers, printers, and fax machines. Xpedite is providing Xerox with messaging services to retrieve meter readings and customer satisfaction surveys for close to 35 corporate customers and their 20,000 sites across North America.

Xpedite uses its high-speed, high-volume messaging technology to deliver a personalized message requesting copier meter readings to Xerox's customer sites. Customers fax the forms back to Xpedite's system, where the information is converted into electronic files and routed to Xerox. The data can be easily downloaded into Xerox's customer database, eliminating the need for customer service representatives to manually input customers' data into the system. Xerox Asset Management Operations, based in Houston, also uses Xpedite to deliver customer satisfaction surveys to its client base on a monthly basis.

"By outsourcing the distribution and data collection process to Xpedite, we are saving time and resources without compromising our high level of customer service," said Jim Koontz, Technical Manager of Operations, Xerox Asset Management Operations. "Xpedite's technology helps us access and manage our meter-read data more efficiently, which in turn helps us better serve our customers."

"Our messaging services are a perfect fit for our Fortune 500 customers like Xerox," said Max Slifer, President of Xpedite. "We are proud to help Xerox manage some of its key customer communications more efficiently, and we look forward to providing similar messaging solutions for our Fortune 500 customers."

About Xerox
Xerox Corporation offers an array of innovative document solutions, services and systems -- including color and black-and-white printers, multifunction devices and digital copiers -- designed for offices and production-printing environments. It also offers associated supplies, software and support. For more information, visit www.xerox.com

For a detailed discussion of these and other cautionary statements and factors that could cause actual results to differ from the Company's forward-looking statements, please refer to the Company's filings with the Securities and Exchange Commission, especially in the "Factors Affecting Future Performance" included in the Management's Discussion and Analysis section of the Company's Form 10-K for the fiscal year ended December 31, 2000 and in subsequent filings filed with the Securities and Exchange Commission.