Our Policy Toward SPAM
Xpedite prohibits the use of our system for spamming. We may, at our discretion, refuse to process any job which meets commonly accepted definitions of spam. We also reserve the right to terminate service or take other appropriate actions against customers who violate our policies.

We require Xpedite customers to only use lists of e-mail addresses containing recipients who have given explicit consent to receive e-mail from that customer. Also, customers must not use lists that have been obtained from public Internet forums or any other source, either by the Xpedite customer or a third party.

In addition to unsolicited messages, Xpedite also prohibits the delivery of illegal material.

All e-mail originating at Xpedite is clearly identified as such, and no attempt is made to obscure or alter header information. Xpedite does not allow outside hosts to relay mail. In addition, all e-mail originating at Xpedite must contain the name and contact information of the customer.

Xpedite will strictly ensure the enforcement of this policy.

Enforcement of Our Policy
Xpedite offers an automated blocking feature. If an Xpedite customer sends you an unsolicited e-mail message, you need only reply to the offending message with the word "remove" (no quotes) at the beginning of the Subject: line. Xpedite will block the offending customer from sending to your address via our service, and will send you one additional e-mail confirming the block. Instructions on how to do this are attached in plain language to every e-mail message transmitted via Xpedite. Additionally, you can bring to the attention of abuse@xpedite.com any Xpedite customer you believe has sent you e-mail that is unsolicited. Our Xpedite abuse staff will investigate, take appropriate action and inform you of such.

Our system blocks the address that the offending message was originally sent to insuring that the block of that specific customer will be effective, even in the case of aliasing or forwarding.

At Xpedite, we provide our customers with reports of recipients who have asked to be removed from that customer's lists. Although Xpedite does not maintain lists, we provide these reports to our customers so that they can clean their lists. Xpedite blocks delivery from that particular customer to such addresses in any case.

If you wish to be blocked from receiving e-mail messages from ALL Xpedite customers, we can do that too. To be blocked from ALL future e-mail messages from any Xpedite customer, please send e-mail to mrtech@xpedite.com and ask for a "system block" of your address. Please be sure to include the address you wish blocked, to help avoid possible confusion with mail aliases or forwarding systems.

Last Revised May 3, 2003